Questions are
part of good care.
Find answers about assessments, treatment, referrals and ongoing support.
Do I need a referral
Patients may contact us directly to arrange an assessment. We also welcome referrals from physicians, surgeons, hospitals, clinics, nurses and other healthcare professionals.
What types of wounds do you treat
We assess acute, chronic and complex wounds, including venous and arterial ulcers, diabetic foot wounds, pressure injuries, postoperative wounds, traumatic wounds and wounds associated with swelling. We also provide stoma and peristomal skin care.
Will I see a doctor at every dressing change
Your care is guided by an individual treatment plan. Suitable patients receive regular treatment from our certified wound care nurses, with specialist medical oversight and reassessment when needed.
Do you have a podiatrist
Yes. We have access to Dr. Jonathan Key, a podiatrist and foot and ankle surgeon, for patients who require specialist foot assessment and treatment.
Is wound VAC therapy available
Yes. Negative pressure wound therapy, often called wound VAC therapy, is available for appropriate wounds. Our clinical team determines whether it is suitable after assessment.
How long will my wound take to heal
Healing varies according to the wound's cause, size and depth, circulation, infection and overall health. We review progress regularly and adjust treatment when needed.
Can a wound return after healing
Some wounds recur if underlying factors persist. We provide advice on skin care, suitable compression, pressure relief, foot care and management of relevant health conditions to help reduce recurrence.
Can you work with my existing healthcare team
Yes. We can coordinate care with your treating clinicians and liaise with home-care or community nurses where needed.
How do I arrange an appointment
Contact our team to request a wound assessment and ask about appointment availability, fees and the information to bring.